Vinted Shoppers Voice Anger About Size Modifications
Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
This online marketplace has revised its sizing categories for women's and children's clothes failing to inform all shoppers about the modification.
Digital Channels Reaction
Many shoppers and sellers have taken to social media stating that platform listings now display an altered size classification compared to what was initially listed due to the recalibration.
The company said the updated approach better aligns with comparable marketplaces.
It has advised users to review their products and update the measurements by hand where appropriate, causing user dissatisfaction.
Sizing System Modifications
Before the change, the sizing featured one number and one letter, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range like S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size was previously a 12 but is now a UK 16-18.
Member Experiences
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, said garments she listed with size 14 tags were showing in the marketplace as size 20–22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Required Changes
A different user, based in Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she stated.
Marketplace Information
The app has more than 100 million shoppers, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: previously, the service retracted a modification to its shipping options due to shopper criticism.
